Data Protection Policy

    for the use of the portal e-STULZ of Stulz GmbH („we“/„us“), Holsteiner Chaussee 283, 22457 Hamburg, Germany, recorded in the Commercial Register at the Hamburg Local Court (HRB 16255).

    1. Content of the Data Protection Policy; Data Controller

    a) This Data Protection Policy applies to the collection, processing and use (“use“) of your personal data within the context of your use of e-STULZ. Additional information about us can be found in the imprint. Whenever this Data Protection Policy refers to “our data processing system”, this means the data processing system used by us or by a service provider hired by us.

    b) We are the “data controller” within the meaning of the German Data Protection Act. Please send any questions about data protection to the following e-mail address: datenschutz(at)

    2. Collection, Processing and Use of Your Data

    Unless we have your explicit consent, we will use the data collected via e-STULZ exclusively for the use of the functionalities of e-STULZ.

    a) Data collected for technical purposes

    For technical reasons, your terminal always sends us certain data, such as the date and time of the login and the terminal’s operating system, when you communicate over the Internet. This data is generally not of a personal nature. In addition, your terminal sends us your IP address, which can be of a personal nature in some cases, e.g., if you are registered as a customer.  

    b) User data

    In order to ensure that only you have access to e-STULZ, it shall be necessary for you to register with e-STULZ. For this purpose, the following data are stored: your first and last name, a user name to be chosen by you, a password to be set by you, your e-mail address and company name and address. All the aforementioned data is stored on our data processing system and processed solely to the extent necessary to use e-STULZ.

    c) Optional user data

    You can also enter the following optional data through your user account and update these data as needed: academic title, customer number and up to two additional addresses.

    d) Google Analytics

    e-STULZ uses Google Analytics, a web analytics service provided by Google Inc. („Google“). Google Analytics uses “cookies“, which are text files placed on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will normally be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of the website for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator and providing them other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of the cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionalities of this website. You can also opt-out from being tracked by Google Analytics by downloading and installing the browser plugin under:

    You can find more information about terms of use and data protection at or

    Please note, that this website uses Google Analytics with the extensional code “gat._anonymizeIp ();“ in order to warrant an anonymous collection of IP addresses (IP masking).

    3. Information, Correction and Deletion of Your Data

    a) Upon request, we will be glad to provide you with information identifying the data pertaining to you that we have stored and how it is used. If the data stored with us is inaccurate, we will correct it. You can write to us at the contact coordinates provided in the imprint or contact us by other means, such as by telephone. We would like to point out that, in some cases, we will need proof of your identity to reply to your request for information.

    b) You have the right to have your personal data that has been saved by us blocked and deleted. If the deletion would violate a duty to retain such information under statute, contract, tax law or commercial law or if there are any other grounds anchored in the law, you data can only be blocked but not deleted.